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Staying Safe and Healthy

UPDATE 5/14/2021. 

Governor Brown announced yesterday that Oregon will follow the newly released CDC guidance to lift mask and social distancing requirements for fully vaccinated individuals. She said the Oregon Health Authority would provide updated guidance in the coming days for businesses and employers.
For now, Elephants will continue to require masks and social distancing for all staff and customers. When we receive this additional guidance from the Governor, we'll create a plan and a timeline for navigating these changes in the safest manner possible. We still need time for our teams to get fully vaccinated--we're close but not there yet. We'll also need time to make physical changes to our locations.
We will continue to update everyone as we move ahead into this new "normal" world.

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Elephants Delicatessen strives to be the safest place to work and eat, which is why we’ve rolled out an enhanced health and safety program.
We are incredibly proud of our team members who are working hard to implement these changes and taking care of each other and our customers.
We routinely receive 100% on our health inspections (pre-corona mandates) and are committed to maintaining safe and excellent service!

  1. Social Distancing and Traffic Flow Markers. We observe six-foot social distancing at each location and include floor markers and arrows to ensure proper distancing and safe traffic flow through our stores.
  2. Face Masks are Required. Face masks are required by the county.
  3. The Highest Sanitization Standards. Our managers have trained with industry-leading experts. Our employees wash their hands even more frequently now. We received 100% on our last health inspections at all locations (pre-corona mandates) and have determined to maintain safe and excellent service!
  4. Dedicated Cleaning Role at each location and our kitchens and offices to deep clean high-frequency surfaces and touchpoints throughout the day.
  5. Hospitality and Safety Ambassadors at each location. Each location has a Hospitality and Safety Ambassador to ensure that customers and employees are maintaining distance and also directing the flow of traffic and answering questions.
  6. Extra Sanitization Options for Customers, including sanitizing stations.
  7. Contactless Employee Temperature Checks with infrared contactless temperature scanners at the beginning of each shift and prior to the employee interacting with any food or equipment.
  8. Employees Who Are Sick Stay Home. We provide our employees with sick leave so they can stay home when they are unwell. We hope you do the same. Let's help each other stay healthy.
  9. Contactless Delivery and Curbside Service. We encourage customers to order ahead on our website for contactless delivery or pre-order a meal to pick up at your local Elephants.

We offer limited (25% capacity) in-store dining at all locations in addition to outside seating. We also offer curbside pickup at all of our locations. Just call in your order! You’ll find all our menus online.
You can order online for delivery off our catering menu. And most locations also offer third-party delivery options.
Other Safety Measures:

  • We’ve moved from printed paper menus to posted menus.
  • We’ve installed plexiglass shields at all of our registers.
  • We have reduced menu options across the company to streamline production. 
  • Reduced building occupancy has been set for all locations.
  • We conduct internal bi-weekly COVID safety audits to ensure that we are complaint with all CDC guidelines for safety.
  • A Covid safety response team has been created in case of a positive case. 


 

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