Elephants Deli / Elephants Rewards

Elephants Rewards

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Download the Elephants Delicatessen App

The Elephants Delicatessen App is the easiest way to order food for delivery and take-out, purchase Elephants Gift Cards, and check your Rewards points balance and progress.

It takes just a few moments to download the app and either link your existing rewards account or create a new account. From there, you’ll be able to repeat orders, receive exclusive in-app offers, and purchase gift cards with a few
simple taps.

For a limited time, orders placed through the app also earn double rewards points, accelerating your path to a delicious $10 discount.

Click here to download the Elephants Delicatessen App for iPhone.

Click here to download the Elephants Delicatessen App for Android.

The app is dedicated to food and gift card orders for Elephants Delicatessen store locations. Please continue to visit ElephantsDeli.com for Catering, Gift Baskets, and Prepared Meal Delivery.

Sign up today

And receive 100 points!

Elephants Rewards members earn a $10 reward for every 200 points they earn at an Elephants retail location. * Elephants Rewards are earned at retail locations and cannot be used for catering or holiday orders. *

Join the club

Double your points

Get double points for online orders and purchases made before 11 am.. This applies to orders made through our website and Elephants App, not on third-party orders from partners like DoorDash, GrubHub, or Uber Eats.

photo of a steak chimichurri sandwich

Sign up at any register

During checkout, you can enter your email to sign up for the loyalty program. You will earn points for that visit and any sign-up bonuses (100 points).

Option 1: Make a purchase at one of our locations and enter your email at the rewards prompt- AFTER the receipt prompt on the guest facing display

Option 2: Go to our website, scroll down to the very bottom of the home page, and click the “Rewards Program” link under the heading “More.” Click the link “Join the Club” and enter your email, then follow the prompts.

By making a purchase in one of our stores. The card cannot be added online, it can ONLY be added by using it to pay for a purchase at one of our stores and then entering your email after the receipt prompt to link it to your loyalty account.

  1. Go to our website, scroll down to the very bottom of the home page and click the link “Rewards Program” under the heading “More”
  2. Click the link “Already a Member? View my rewards!” and enter your phone number or email associated with your loyalty account. You will receive an email or a text that will show your current balance. It will also contain a link for you to view your Rewards Transactions.
  1. Go to our website, scroll down to the very bottom of the home page and click the link “Rewards Program” under the heading “More”
  2. Click the link “Already a Member? View my rewards!” and enter your phone number or email associated with your loyalty account. You will receive an email or a text containing a link to view your rewards transactions.
  3. Follow the link to view your rewards transactions and scroll down to the heading “Linked Cards” to view your linked cards.

You can also delete a linked card by clicking the trash can icon next to your linked card.

· For cash transactions, the cashier will enter the email associated with the loyalty account prior to tendering your payment.

· For credit card transactions, simply pay with your card and the system will recognize any linked card automatically.
– If for any reason the system asks you for your loyalty email, it either doesn’t recognize you or the card isn’t linked yet.  Simply enter the same loyalty email address you always use.

· To get points for your transaction, you will need to wait until after the receipt prompt on the guest facing device. If it asks for your email for rewards, you must enter your email address associated with your loyalty account to get points.

· Due to encryption, if you tap your card for one transaction, but then insert or swipe for another, the system will need your loyalty email again.

· If you use a different credit card (or cash) you must enter your email address after the receipt prompt to get the points. If you are using a new card, this will also link the new card to your account.

· If you originally linked your physical card and now you are using your Apple Pay associated with that card, you will need to enter your email address after the receipt prompt to link your Apple Pay as well. Toast sees this as two separate credit cards, so it won’t recognize the Apple Pay version until you link it by entering your email address.

· Call the store – give employee details to find the check. (Date, check number, last 4 of credit card, total, etc.)

· Once cashier has found transaction, they will add the points to your account.

Come in and make a purchase. Our cashiers can sign you up!

No problem! just reach out to info@elephantsdeli.com and we can get it fixed.

We can help with that! Just reach out to info@elephantsdeli.com and let us know which email you’d like to use moving forward. We’ll merge the two point balances together so that you don’t have multiple accounts running at the same time.