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Elephants Delicatessen sack lunch with sandwich, bag, and Kettle chips
Sack Lunch FAQ

Answers

How do I place an order?

For best selection and timing, please order one business day before (weekend orders by Friday at noon). After hours and same-day orders are subject to availability.

Office: 1611 SE 7th Avenue, Portland, OR 97214

Phone: 503.238.8140

Email: Fill out our online order form and save or scan to [email protected]

Office Hours: Monday through Friday, 8:00am to 4:00pm

Lunch Delivery and Pickup: 10:30am to 4:00pm, seven days a week

For best selection and timing, please order one business day before (weekend orders by Friday at noon). After hours and same-day orders are subject to availability.

​Is there an order minimum for Sack Lunch delivery?

There is no order minimum for Elephants sack lunch delivery. Delivery charges will be waived when all the following criteria are met:

  • $75 minimum order
  • Order placed by 2pm, one or more business days in advance
  • Delivered to the downtown Portland metro area (Check our delivery chart below for free areas, marked in red).

We also offer free delivery on any order of 50 lunches or more, provided we have two business days’ notice.

Is gratuity included in my bill?

A 10% driver gratuity will be added to all food and beverage orders, and will appear on the invoice as “Service Charge.” Guests are, of course, welcome to offer additional gratuity, and our delivery staff appreciate your generosity.

When should I order?​

Orders are available for both delivery and pick-up. We appreciate 24 hours-notice on larger orders (25 guests or more). Same day requests are always subject to availability, though most will be honored if placed before 9am (Please note: some menu items and desired delivery times may be unavailable). Weekend sack lunch orders are available, but please place your orders by noon the Friday before. This includes any changes or additions, as our sales office is closed on weekends.

​Can you accommodate dietary restrictions?

We are happy to accommodate dietary restrictions. If you require special preparation for your order please call or email your requests. We are happy to answer any and all questions you may have about our menu – just give us a call.

Can I cancel my order after I've placed it?​

We sincerely hope that the need to cancel your order never arises, but if it should, please be aware that a minimum of 50% of the total will be charged if cancelled after office hours or the day of your event. We make all our great local foods from scratch when you order, and we appreciate your understanding and cooperation.

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